About ParcelGo Global
The reason for the existence of our enterprise
International and Domestic Express Delivery Company
ParcelGo Global is an international and domestic express delivery company, backed by founders with about a century old experience in the logistics sector. We stand as a testament to enduring excellence, bringing unparalleled expertise to the modern express delivery landscape.
Our Multi-Pronged Approach for Growth and Scale
We strive to partner with businesses looking to trade across geographies, revolutionizing global logistics through innovative, customized solutions that empower seamless international commerce while maintaining the highest standards of reliability and efficiency.
Global Reach
Expanding presence across major international transit hubs
Custom Solutions
Tailored express delivery solutions for every business need
AI-Powered Technology
Modern AI-led apps and portals for seamless experience
Strategic Partnerships
Empowering local partners to serve SMBs across India
Our Multi-Pronged Approach for Growth and Scale
Four strategic pillars driving our expansion
1. Customised Express Delivery Solutions
Customised express delivery solutions at domestic and international level, designed to meet your specific timeline and budget requirements with precision and reliability.
- Domestic express delivery
- International express shipping
- Real-time tracking systems
- Flexible pickup and delivery schedules
2. B2B & Large Scale Manufacturing Solutions
B2B and large scale manufacturing and export driven customers seeking a solution driven service provider. Comprehensive logistics support for enterprise-level operations.
- Large scale manufacturing support
- Export driven logistics solutions
- Supply chain integration
- Dedicated solution-driven service
3. Retail Last Mile Delivery Solutions
Retail customers wanting last mile delivery solutions supported by modern AI led App and Portal. Advanced technology-driven solutions for seamless customer experience.
- Modern AI led applications
- Customer portal integration
- Last mile delivery optimization
- Real-time tracking and notifications
4. Empowering Feet on the Street
Empowering the feet on the street to partner with ParcelGo and serve SMBs across India. Building a comprehensive network of local partners for nationwide coverage.
- Partner with ParcelGo network
- Serve SMBs across India
- Local partnership opportunities
- Comprehensive training and support
Global Expansion
Expanding our footprint across major international transit hubs
What's Next - ParcelGo Global Expansion
ParcelGo is working on expanding its Global footprint with presence in major international transit hubs like Dubai and Singapore. We strive to partner with businesses looking to trade across geographies.
Dubai Hub
Strategic Middle East operations center
Singapore Hub
Southeast Asia logistics gateway
Strategic Partnerships
Building a multibillion dollar India founded logistics conglomerate
Partner with Visionary Investors
ParcelGo is happy to engage into partnerships with visionary investors who are equally passionate about building a multibillion dollar India founded logistics conglomerate. Join us in revolutionizing global commerce and trade across geographies.
Investment Opportunities
Strategic investment partnerships for scaling operations and global expansion
- Equity partnerships
- Growth capital
- Strategic advisory
Business Partnerships
Collaborative partnerships with businesses looking to enhance their logistics capabilities
- Technology integration
- Service partnerships
- Joint ventures
Franchise Network
Join our growing network of local partners serving communities across India
- Local franchise opportunities
- Training and support
- Technology platform
Ready to Partner with Us?
Let's discuss how we can build the future of logistics together
Start ConversationPartner With ParcelGo
Simplifying Lost & Found Item Returns for Airports
Every day, travelers leave behind valuable belongings at airports — phones, passports, electronics, clothing, documents, and personal items. Managing lost property and returning items to passengers can be time-consuming and operationally complex. ParcelGo helps airports recover and return lost items to travelers quickly, securely, and efficiently.
The Challenge Airports Face
Airport lost & found teams deal with complex operational hurdles
Airport lost & found teams deal with:
Large volumes of lost items
Handling thousands of items daily requires robust intake and inventory processes.
Storage management challenges
Limited space for long-term storage of unclaimed belongings.
Passenger coordination
Extensive communication needed to verify ownership and arrange returns.
Logistics & Shipping
Complexities of domestic and international courier arrangements and packaging.
These processes often require manual effort from already busy airport teams.
The ParcelGo Solution
A seamless end-to-end lost item return service
ParcelGo provides an end-to-end lost item return service for airports. When a passenger reports or claims a lost item, we take over the complexity.
1. Ownership Confirmation
Passenger confirms ownership and provides their delivery address through our secure platform.
2. Pickup Coordination
ParcelGo coordinates the direct pickup from the airport lost & found department at a scheduled time.
3. Secure Packaging
Items are professionally and securely packaged to ensure they reach the passenger safely.
4. Global Shipping
The item is shipped via reliable couriers to the passenger, anywhere in the world.
Airport staff no longer need to manage shipping logistics.
Why Airports Partner With ParcelGo
Enhancing operations and passenger satisfaction simultaneously
Improve Passenger Experience
Returning lost belongings quickly builds trust and improves the overall airport experience. Passengers feel supported even after their journey ends.
Reduce Operational Work
ParcelGo manages all logistics including pickup coordination, secure packaging, courier management, and delivery tracking. Airport teams save time and focus on core operations.
Global Item Return Capability
Passengers may live anywhere in the world. ParcelGo enables seamless domestic and international delivery of recovered items.
Transparent Process
Passengers receive real-time delivery tracking, secure handling, reliable courier services, and clear communication throughout the process.
Who We Work With
Partnering with organizations throughout the travel journey
ParcelGo partners with organizations that manage lost property for travelers:
Airports
Lost & Found Depts
Ground Handlers
Security Agencies
Airport Lounges
Hotels & Hospitality
How the ParcelGo System Works
Simple, transparent, and efficient process
Submit Claim
Passenger submits a claim for their lost item through our portal.
Verify Item
Airport verifies the item exists in their inventory.
Arrange Pickup
ParcelGo arranges pickup from the airport location.
Benefits for Airports
Real value for airport management and operations
- Reduce lost property management workload
- Improve passenger satisfaction and trust
- Provide reliable, professional item return services
- Reduce staff coordination time with multiple couriers
- Ensure safe, tracked delivery of valuable belongings
Expand Beyond the Airport
ParcelGo can also support hotels and hospitality partners near airports where travelers may leave belongings. This creates a connected ecosystem for lost item recovery across the travel journey.
Strategic Positioning
“Lost Item Recovery Platform for Travel Ecosystems”
Connecting: Airports, Airlines, Hotels, Lounges, and Security teams.
Because lost items move across all these touchpoints.
Become a ParcelGo Partner
Join forward-thinking airports improving how lost belongings are returned
Start your ParcelGo partnership today.
Every time a passenger recovers a lost item quickly, it creates a lasting positive impression of your airport.
Become a PartnerGreat Travel Service Doesn't End At Departure
ParcelGo helps airports deliver that extra level of care that passengers remember.
What Our Clients Say
Real experiences from satisfied customers across India and globally
Frequently Asked Questions
Find answers to common questions about ParcelGo services
General
What is ParcelGo?
ParcelGo is an on-demand express delivery company offering domestic and international parcel services, same-day/time-bound options and B2B/last-mile solutions.
Where are you based & how do I contact you?
ParcelGo / ParcelGo Global HQ is in Mumbai. Primary contact: Phone: +91 89763 23555, Email: support@ParcelGo.co.in (ParcelGo) and info@parcelgoglobal.com / partnerships@parcelgoglobal.com for ParcelGo Global partnerships.
Address: 26, Podar Chambers, S.A. Brelvi Road, Fort, Mumbai 400001.
What are your support hours?
The office operates 08:00 AM – 09:00 PM, but customer support is available 24/7.
Services & How It Works
What shipping services do you offer?
Domestic Premium Shipping, Domestic Surface Parcel Service (heavy parcels), Domestic Time-Bound (same-day / 24-hour) and International Shipping. ParcelGo Global offers enterprise/B2B solutions, last-mile and partner network services.
How do I schedule a pickup or book a shipment?
Schedule via the website (Schedule a Pickup / Request Price), Track & Trace or by calling/WhatsApping the support number.
How do I get a price or quote?
Use the website's "Request Price / Search Price" tool or contact support.
Tracking & Delivery
How can I track my shipment?
Use the Track & Trace feature on the website and enter your AWB number.
Transit times — what are the realistic expectations?
Domestic: same-day and time-bound options available. International: depends on destination and chosen service.
Pricing, Payments & Refunds
What payment methods do you accept?
Internet banking, wallets and QR payments.
Do you offer refunds?
No. ParcelGo does not offer refunds once a shipment is booked and forwarded.
Insurance, Liability & Claims
Do you provide shipment insurance?
No. Customers must arrange insurance independently if required.
What is ParcelGo's liability for loss/damage?
ParcelGo disclaims liability for loss/damage due to unforeseen events. Disputes are governed by Indian law and Mumbai courts. For claims, contact support immediately with AWB, photos and booking documentation.
Prohibited Items & Customs
What items are prohibited?
Hazardous materials, contraband and restricted items. Always check local laws before shipping.
Will ParcelGo help with customs paperwork?
Yes — ParcelGo assists with customs clearance but customers must provide accurate documents.
Business Accounts, Franchise & Partnerships
How do I open a business account or partner?
Use the Open Business Account / Franchise Enquiry forms or contact ParcelGo Global.
What are the franchise options and fees?
Store-in-Store: ₹25,000 fee. Dedicated Store: ₹1,00,000+ fee. Commission structure: 15% domestic, 5% international. Apply online.
How does ParcelGo Global differ from ParcelGo?
ParcelGo Global focuses on enterprise and cross-border trade, while ParcelGo retail site serves consumer and franchise networks.
Referral Program
Do you run a referral program?
Yes. Tiered cashback rewards for referrers and referees. Details in Terms & Conditions.
Lost & Found / Airport Recovery
Do you assist with lost & found recovery?
Yes. ParcelGo publishes guidance and offers airport recovery/logistics support.
Tech, App & Account
Does ParcelGo have a mobile app?
Yes — app available via Google Play.
I can't see my AWB status — what do I do?
Double-check the AWB, retry, then contact support with your AWB.
Legal & Policies
Where can I read full Terms & Policies?
The site footer links to Terms & Conditions, Privacy Policy, and Cookie Policy.
Get In Touch
Ready to transform your logistics experience? Let's connect and explore how we can serve you better.
Email Us
corporate@parcelgoglobal.com
Response within 24 hoursCall Us
+91 8976323555
Mon-Fri: 9AM - 6PM ISTVisit Us
Mumbai, Maharashtra
By appointment only24/7 Support
1800-PARCEL-GO
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