Quick Answer
Does IGI Airport courier lost items? No — Delhi IGI Airport does NOT courier or ship lost items to passengers. Items must be collected in person or via an authorized representative. ParcelGo Global acts as your authorized agent, collects from T1, T2, or T3, and delivers it worldwide. WhatsApp: +91 89763 23555.
Indira Gandhi International Airport (IGI/DEL) is India's busiest airport — handling over 70 million passengers annually across 3 terminals. Lost items here can be tricky to track because each terminal has its own separate Lost & Found desk. This guide gives you the exact contacts, locations, and steps for each terminal.
Lost & Found by Terminal — IGI Airport Delhi
Terminal 1 (T1)
Terminal 2 (T2)
Terminal 3 (T3)
📞 IGI Airport Central Lost & Found
⏰ 90-Day Deadline — Act Immediately
Delhi IGI Airport holds most lost items for 90 days. After this period, items are transferred to AAI central stores or auctioned. Passports are held indefinitely. The sooner you report and initiate recovery, the better your chances — especially for high-value items like laptops, phones, and jewellery.
Step-by-Step: How to Recover Your Lost Item from IGI Airport
Identify which terminal you were in
Check your boarding pass or airline. Domestic: T1 (IndiGo/SpiceJet) or T2 (regional). International or Air India: T3.
Call the terminal Lost & Found directly
T1: +91 11 2565 2011 · T2: +91 11 2565 2021 · T3: +91 124 337 6000. Have your flight number and item description ready.
File a formal lost item report
Get a claim/reference number — you will need this for any collection. If you flew on an airline, also report to the airline.
Already left Delhi? WhatsApp ParcelGo
If you cannot return to Delhi, WhatsApp ParcelGo Global at +91 89763 23555. We act as your authorized representative, collect from any IGI terminal, and ship it to you.
📄 Sending someone to collect on your behalf? Download our free Airport Authorization Letter Template →
Already Left Delhi? How ParcelGo Recovers Your Item
If you've already left Delhi and cannot return to IGI Airport, ParcelGo Global handles the entire recovery process on your behalf — from contacting the Lost & Found to delivering your item to your doorstep.
Common Items Recovered from IGI Airport
- Passports & travel documents
- Laptops & tablets
- Mobile phones
- Handbags & wallets
- Jewellery & watches
- Medicines & medical equipment
- Keys & access cards
- Camera equipment
Frequently Asked Questions — IGI Airport Lost & Found
What is the IGI Airport Lost & Found contact number?+−
Central helpline: +91 99103 55553 T1 Direct: +91 11 2565 2011 T2 Direct: +91 11 2565 2021 T3 Direct: +91 124 337 6000 Email: customercare@gmrairports.com Open 24 hours, 7 days a week.
How long does Delhi IGI Airport hold lost items?+−
Up to 90 days for most items. Passports are held indefinitely. After 90 days, items may be auctioned or transferred to AAI central stores. Act quickly — WhatsApp ParcelGo at +91 89763 23555 immediately.
Which terminal should I contact at IGI Airport?+−
T1: Near Arrivals Gate, Ground Floor T2: Near Gate 4, Ground Floor T3: Level 3 Arrivals, near baggage claim carousel If unsure, call +91 99103 55553 and they will redirect you to the right desk.
Can ParcelGo collect my lost item from Delhi IGI Airport?+−
Yes. ParcelGo Global is your authorized representative at IGI T1, T2, and T3. We contact Lost & Found, prepare all paperwork, collect your item, and deliver it to your door anywhere in India (1–3 days) or worldwide (3–7 days). WhatsApp: +91 89763 23555.
Does Delhi Airport courier or ship lost items?+−
No. Delhi IGI does NOT courier lost items. You must collect in person or via an authorized agent. ParcelGo Global handles the entire process on your behalf.
What documents are needed to collect a lost item from IGI Airport?+−
If collecting in person: 1. Government-issued photo ID 2. Claim/reference number from Lost & Found 3. Proof of ownership (boarding pass, receipt, or item description) If using ParcelGo as your representative: 1. Signed authorization letter (we provide the template) 2. Copy of your ID (scan is fine) 3. Reference number or item description — we handle the rest.
Related Guides
Lost Something at Delhi IGI Airport?
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