Chhatrapati Shivaji Maharaj International Airport's Terminal 2 handles the overwhelming majority of Mumbai's international and a large share of domestic traffic, which also makes it the terminal generating the most lost-and-found search activity in the city. If something went missing at Mumbai airport, there's a strong chance it happened here — and there's a specific process to follow to get it back.
Who Manages Lost & Found at Mumbai Airport
Mumbai airport's operations, including its lost and found function, are managed by the airport operator (currently under the Adani Group's airport operations) in coordination with individual airlines and their ground handling partners. This is why search terms like "adani lost and found mumbai airport" have become common — the operator handling airport-wide lost property has changed in recent years, and a lot of older information circulating online is now outdated.
Reporting Process at T2
Items lost onboard or at the gate should be reported to your airline first, since ground handling staff for that specific flight typically log these before they reach the terminal's general lost property function.
Items lost in public terminal areas — security, retail, food court, arrivals hall — should be reported through the airport operator's lost and found channel for T2 specifically, since Mumbai's T1 and T2 are managed as effectively separate reporting systems.
File your report with as much detail as possible — approximate time, specific area or gate number, and a clear description of the item.
Retain your case or reference number for any follow-up.
Because the operator and contact details for Mumbai airport's lost and found have changed over recent years, always verify current phone numbers and email addresses directly through the airport's official channels rather than relying on older listings found elsewhere online.
If You've Already Left Mumbai
A large share of T2's traffic is connecting or onward international travel, which means by the time a lost item is actually located, the traveler is often already in a different city or country entirely. Coming back to Mumbai specifically to collect a forgotten item usually isn't practical.
This is exactly the situation ParcelGo's Airport Lost & Found recovery service handles. Once your item has been located and released at Mumbai T2, we coordinate its collection and ship it directly to your address — anywhere in India or internationally.
Lost Something at Mumbai Terminal 2?
Reach out to us once your item is confirmed found, and we'll manage the recovery and delivery from there.